PRIVACY POLICY

Introduction

We value the trust you place in us and aware of the importance of secure transactions and information privacy. This Privacy Policy describes how PRISHAV and its affiliates collect, use, share, protect or otherwise process your personal information through PRISHAV website 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

 

 Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

 

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal identifiable information may include, but is not limited to:

0.1. Email address

0.2. First name and last name

0.3. Phone number

0.4. Address, Country, State, Province, ZIP/Postal code, City

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service or through any device (“Usage Data”).

 Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

This website is created on www.wix.com, All the information provided will store on Wix server.

 Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@prishav.com

 

 

 

 

 

Return and Cancellation Policy

Please read all the information below, return of goods must be complied with following return policy. Please make a video while unpacking the product. If video not taken clearly, NO REFUNDS applicable.

The following terms are applicable to any products that you purchase with us. All our shipments are inspected carefully before dispatch. If you receive a product in the below-mentioned state, kindly notify us within 2 days from the date of its arrival.

  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
  • Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective box when returned.
  • When trying on footwear, please do not mark the soles or damage the shoe box.
  • If an item has a PRISHAV security tag or a brand tag attached, it must be returned with the tag in its original position.

Please be careful when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

In case of any dispute the final decision on replacement/Return/Cancellation shall be done by Prishav.

To create a better shopping experience for our customers, we offer a flexible returns policy. We monitor the number of returns and reserve the right to close your account or restrict future orders if your return behavior is in breach of our Returns Policy. 

To cancel a contract, you must inform us, preferably:

  • By Email atinfo@prishav.com, giving us your name, address and order reference.

 

 

 

Unaccepted Reason for Product Return

  • Open, used, or altered products.
  • Original packaging (cartons, labels, etc.) is missing.
  • The return/replacement request is generated after 2days from the date of delivery.
  • After 2 days from the date of delivery, the damaged or missing merchandise is reported.
  • The product is being returned for any reason other than a manufacturing defect.
  • Issues such as wrong color, not in the mood to buy, by mistakenly ordered  would not be applicable for return.

We reserve the right to refuse returns of any goods that do not meet the above return terms at our sole discretion. 

Returning Goods:

  • You will need to notify us within 2 days of receiving your product. Kindly ensure to email us video the of unboxingof the goods as proof at info@prishav.com.
  • We will investigate and review your return request within 3 working days.
  • If our reverse pick-up service is not available at your location, you will need to self-ship the product via any reliable courier partner. We will reimburse the courier charges.
  • When we receive your product(s), we will compare them to the claim and start the replacement or refund process.
  • Please note that replacements will depend upon stock availability.

Refunds may be issued under the following circumstances:

  • The product ordered by you is not in stock with us. *
  • The shipping address is not serviceable by us. *
  • If you comply with the returns policy stated above,
  • The product returned by you is found to be in good condition and has not been tampered with.
  • You have paid twice for a single order from the same email address.

Cancellation and Refund of a Product

You can cancel your order at any time by sending us an email at info@prishav.com, before the order is dispatched. Orders once dispatched are not eligible for cancellation.

An order once canceled will take 5 to 7 days for the amount to reflect in the original mode of payment.

Are there any processing fees for returns and replacements?

There is no processing fee for returns or replacements. However, if you request that your goods be replaced with a higher-priced alternative, you will be responsible for the difference in price.

In how many days will the money be refunded?

The amount will be transferred within 7 working days after the refund request has been processed.

 

Return Policy

Prishav does not compromise on the quality of our products. Please verify your shipment upon receipt, and if you are not completely satisfied with the quality of the product, please contact us at info@prishav.com.

Damaged Package Received

If you have received a package that is damaged due to shipping, please send an email to info@prishav.com. Prior to shipping out a replacement order for damages incurred during transit, we kindly request a video of the unboxing and its contents be sent to us via email. We will gladly ship out a replacement order to you as soon as possible.

Terms and Conditions

Refunds and replacements will only be issued if the purchase was made directly through the www.prishav.com website. If you purchased your product at a retail store or another online partner, you will need to contact them directly to either exchange the product or obtain a refund.

In case the product is not delivered and you received a delivery confirmation Email/SMS, report the issue within one day from the date of delivery confirmation.

Cancellation Policy

If you wish to cancel, please feel free to contact us via the "contact us" page before dispatch of the product from Prishav warehouse.

Contact Us

If you have any questions about our returns and refund policy, please contact us through our website.